Returns & Exchanges

At ZEESEA, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on items in their original packaging. We are committed to ensuring your artistry shines through with products that meet our high standards of quality and elegance.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original aesthetic packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location; please retain your tracking receipt for verification.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.